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Privacy Policy

Last Updated: 12 Dec. 23

This Privacy Policy applies to the internal application ("My SWG") developed by Sinergi Wahana Gemilang ("we", "us", or "our"), published on Google Play Console for use by authorized employees and personnel of Sinergi Wahana Gemilang ("users"). This Policy details our commitments and practices concerning the collection, use, sharing, and protection of personal and sensitive user data.

Types of Data Collected

My SWG accesses, collects, and uses the following types of personal and sensitive user data:

  1. Personal Identification Information: This may include names, email addresses, phone numbers, and internal employee ID numbers.

  2. Usage Data: Information on user interaction with My SWG, such as feature usage, and system logs.

  3. Device Information: Information including, but not limited to, device model, operating system version, unique device identifiers, and network information.

Purpose of Data Collection

The user data collected is for internal operations, including but not limited to:

  • Authentication and access control to the My SWG’s services.

  • Personalization of the user experience.

  • Enhancing operational functionality and My SWG’s performance.

  • Internal analytics and reporting.

Disclosure of Data

We do not disclose personal or sensitive user data to any third parties except as follows:

  • Service Providers: We may engage third-party companies and individuals to facilitate My SWG, to perform app-related services (e.g., maintenance services, database management, web analytics) or to assist us in analyzing how My SWG is used. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose personal data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).


Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the personal and sensitive information we collect. These measures include:

  • Encryption of data in transit and at rest.

  • Regular software security updates and patches.

  • Secure access controls to the My SWG data.

  • Regular data security and privacy training for the employees involved in the operation of the My SWG

Data Retention and Deletion Policy

We retain collected data for as long as necessary to provide the services of the My SWG and for internal analysis and reporting purposes. When the data is no longer required for these purposes, we follow a formal deletion process to remove it from our systems securely. Users may request deletion of their data by contacting our data protection officer at


Personal data will also be deleted:

  • Upon user request, subject to any necessary operational or legal holdovers.

  • After an employee is no longer with the company follow an appropriate retention period in alignment with local labour laws and regulations.

Modification of Privacy Policy

We may update our Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy in the My SWG. We encourage users to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our Data Protection Officer at

By using the My SWG, you agree to the collection and use of information under this Policy.

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